StepJockey
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Knowledge base
About StepJockey
StepJockey overview
6
How does StepJockey work?
How much does StepJockey cost?
What are StepJockey Smart Signs?
What are the health benefits of using StepJockey?
What type of organisation is it best for?
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Stair safety and facilities management
4
Is stair climbing dangerous?
Will StepJockey cause health and safety issues?
Will promoting stair climbing lead to congestion on the stairs?
Staying safe on the stairs
Company information
3
Who’s behind StepJockey?
How is StepJockey funded?
Are there jobs at StepJockey?
StepJockey apps and accounts
The StepJockey app
8
Using the StepJockey apps
Android StepJockey app
Blackberry StepJockey app
iPhone StepJockey app
What are the features of the StepJockey app?
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StepJockey account
7
How do I remove stairs from StepJockey?
How can I edit my StepJockey stair data?
My name is coming up as Anonymous on my StepJockey account. How can I fix this?
I can sign in on the website but not on my app, what can I do?
I can't login to my StepJockey app, what can I do?
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StepJockey account data
6
Do I need StepJockey Smart Signs for the app to work?
Scanning and tapping StepJockey Smart Signs
Why won't my app scan the QR code on a StepJockey sign?
The NFC is not being recognised by the StepJockey app: how do I get it to work?
How do I use the app to scan a StepJockey sign?
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StepJockey Challenges
About StepJockey Challenges
5
What is a StepJockey Challenge?
Is it possible for people to cheat?
Why are Challenges measured in calories rather than steps climbed?
I can't see my organisation's Challenge - what should I do?
The challenge has reached its target - but it has an end date, should I continue?
StepJockey Challenge teams
8
I joined as part of a challenge, how do I now join/create a team?
How do I manage my team?
How do I remove someone from my team?
Can I change my team name?
I created a team and now I would like to change to another team, what should I do?
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StepJockey Smart Signs
About StepJockey Smart Signs
3
How many StepJockey Smart Signs do I need for my building?
Are StepJockey Smart Signs easy to install?
Do StepJockey signs meet the US Joint Commission standards?
StepJockey free signs
1
What are StepJockey free paper signs?
UK Active
National Fitness Day Stair Challenge - FAQs
13
When does the challenge start and end?
Who is organising the challenge?
Who can join in?
How many people can be in a team?
How many teams can a company have?
View all 13
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