StepJockey

StepJockey overview 6

• How does StepJockey work?
• How much does StepJockey cost?
• What are StepJockey Smart Signs?
• What are the health benefits of using StepJockey?
• What type of organisation is it best for?

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Stair safety and facilities management 4

• Is stair climbing dangerous?
• Will StepJockey cause health and safety issues?
• Will promoting stair climbing lead to congestion on the stairs?
• Staying safe on the stairs

Company information 3

• Who’s behind StepJockey?
• How is StepJockey funded?
• Are there jobs at StepJockey?

The StepJockey app 8

• Using the StepJockey apps
• Android StepJockey app
• Blackberry StepJockey app
• iPhone StepJockey app
• What are the features of the StepJockey app?

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StepJockey account 7

• How do I remove stairs from StepJockey?
• How can I edit my StepJockey stair data?
• My name is coming up as Anonymous on my StepJockey account. How can I fix this?
• I can sign in on the website but not on my app, what can I do?
• I can't login to my StepJockey app, what can I do?

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StepJockey account data 6

• Do I need StepJockey Smart Signs for the app to work?
• Scanning and tapping StepJockey Smart Signs
• Why won't my app scan the QR code on a StepJockey sign?
• The NFC is not being recognised by the StepJockey app: how do I get it to work?
• How do I use the app to scan a StepJockey sign?

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About StepJockey Challenges 5

• What is a StepJockey Challenge?
• Is it possible for people to cheat?
• Why are Challenges measured in calories rather than steps climbed?
• I can't see my organisation's Challenge - what should I do?
• The challenge has reached its target - but it has an end date, should I continue?

StepJockey Challenge teams 8

• I joined as part of a challenge, how do I now join/create a team?
• How do I manage my team?
• How do I remove someone from my team?
• Can I change my team name?
• I created a team and now I would like to change to another team, what should I do?

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About StepJockey Smart Signs 3

• How many StepJockey Smart Signs do I need for my building?
• Are StepJockey Smart Signs easy to install?
• Do StepJockey signs meet the US Joint Commission standards?

StepJockey free signs 1

• What are StepJockey free paper signs?

National Fitness Day Stair Challenge - FAQs 13

• When does the challenge start and end?
• Who is organising the challenge?
• Who can join in?
• How many people can be in a team?
• How many teams can a company have?

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