StepJockey account data

About how the StepJockey app interacts with Smart Sign QR codes and contactless NFC tags

Do I need StepJockey Smart Signs for the app to work?
Yes, indeed!  The StepJockey app interacts with the StepJockey Smart Signs to track and record your stair climbs accurately. Whether using t...
Sun, 10 Apr, 2016 at 10:44 PM
Scanning and tapping StepJockey Smart Signs
All StepJockey Smart Signs can be read by our Apple, Android and BlackBerry apps.  You should have signs on each floor of your stairwell, so that pe...
Sun, 10 Apr, 2016 at 10:55 PM
Why won't my app scan the QR code on a StepJockey sign?
Here's how to make sure the StepJockey app on your phone can scan the StepJockey signs every time. Make sure you have the StepJockey app ...
Wed, 15 Jun, 2016 at 4:21 PM
The NFC is not being recognised by the StepJockey app: how do I get it to work?
Our NFC normally works like a dream and is the best way to record your climbs. A couple of things to check: You have a smartphone devic...
Wed, 15 Jun, 2016 at 4:40 PM
How do I use the app to scan a StepJockey sign?
If you've already rated your stairs for calorie burn and installed your signs, you'll need to download the FREE StepJockey app in order to scan ...
Wed, 15 Jun, 2016 at 4:53 PM
When I try to scan a sign all I can see is a black screen. What should I do?
The most likely cause of a blank screen is that the app might not have permission to use the camera.  When the StepJockey app is first installed i...
Mon, 20 Jun, 2016 at 11:30 AM